At digitalservices.club, we strive to provide excellent service to our customers. This Shipping and Cancellation Policy outlines our procedures for order shipping and cancellations.

Shipping Policy

1. Shipping Coverage

1.1. We currently ship to all locations within India.

2. Shipping Methods and Timeframes

2.1. Standard Shipping: Orders are typically processed within 3-5 business days and delivered within 3-7 business days after processing.

2.2. Express Shipping: Available for select products and locations. Orders are processed within 1-2 business days and delivered within 2-3 business days after processing.

2.3. Customized products may require additional processing time.

3. Shipping Costs

3.1. Shipping costs are calculated based on the delivery location and the weight of the package.

3.2. Exact shipping costs will be displayed at checkout before payment is made.

4. Order Tracking

4.1. Once your order is shipped, we will send you a tracking number via email.

4.2. You can track your order status on our website using your order number and email address.

5. Delivery

5.1. We partner with reputable courier services to ensure safe and timely delivery.

5.2. Someone must be available to receive and sign for the package upon delivery.

6. International Shipping

6.1. At present, we do not offer international shipping. We only ship within India.

Cancellation Policy

1. Order Cancellation

1.1. You can cancel your order for a full refund if the order has not yet been processed or shipped.

1.2. To cancel an order, please contact our customer service team at info@digitalservice-club-570283.hostingersite.com as soon as possible with your order number.

2. Cancellation Timeframe

2.1. Cancellation requests must be made within 24 hours of placing the order or before the order status changes to “Processing”, whichever comes first.

2.3. Once an order status changes to “Processing” or “Shipped”, it cannot be cancelled.

3. Customized Products

3.1. Orders for customized or personalized products cannot be cancelled once production has begun.

4. Refunds for Cancelled Orders

4.1. If your cancellation request is approved, we will process a full refund to your original payment method.

4.2. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

5. Failed Delivery Attempts

5.1. If a package is returned to us due to failed delivery attempts or incorrect address information, you may be charged additional shipping fees for redelivery.

6. Cancellation of Cash on Delivery (COD) Orders

6.1. COD orders can be cancelled before the item is shipped. Once shipped, COD orders must be rejected at the time of delivery for cancellation.

Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.

Last Updated: August 1, 2024

For any questions or concerns regarding this policy, please contact us at info@digitalservice-club-570283.hostingersite.com.